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Privacy Policy

This Privacy Policy explains how personal data of users of https://sepp.am is collected, used, stored, and protected.

The data controller is:

VIDU PRESENTS LLC
TIN: 02305856
Address: 13 Nizamu Street, Yerevan, Republic of Armenia
Email: info@sepp.am

1. Information We Collect

When you place an order, we may collect:

  • first and last name;
  • phone number;
  • email address;
  • delivery address;
  • order information;
  • text or other information provided by the customer for personalized engraving.

The website also uses Google Analytics and Meta Pixel, which may collect technical information about website usage, including device and browser information, IP address, and cookies.

2. How We Use Your Information

Personal data may be used to:

  • process and fulfill orders;
  • produce products with personalized engraving;
  • communicate with customers;
  • process payments;
  • arrange delivery within the Republic of Armenia;
  • improve the website and user experience;
  • analyze website traffic and advertising performance;
  • comply with applicable laws of the Republic of Armenia.

3. Payments

Orders are paid by bank card through bank acquiring services.

Card and payment information is processed by the relevant banking and payment infrastructure. We only use information about the payment result to the extent necessary to process the order and comply with applicable legal obligations.

4. Sharing of Personal Data

Where necessary, personal data may be shared with:

  • banks and payment service providers involved in processing payments;
  • Google in connection with Google Analytics;
  • Meta in connection with Meta Pixel;
  • government authorities where disclosure is required by the laws of the Republic of Armenia.

We do not sell customers’ personal data to third parties.

Any transfer or processing of personal data outside the Republic of Armenia is carried out in accordance with applicable law.

5. Cookies

The website uses cookies and similar technologies for proper website operation, analytics, and advertising performance measurement.

Google Analytics and Meta Pixel may use cookies to analyze website traffic and the effectiveness of advertising campaigns.

Users can restrict or delete cookies through their browser settings.

6. Data Storage and Security

Personal data is stored only for as long as necessary to fulfill orders, maintain accounting and tax records, resolve potential disputes, and comply with legal obligations.

We take appropriate organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction.

7. Your Rights

Users may request information about their personal data and may request its correction, blocking, or deletion in cases provided by the laws of the Republic of Armenia.

For any privacy-related requests, please contact:

info@sepp.am

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at https://sepp.am.

By continuing to use the website after any changes are published, users acknowledge the current version of this Privacy Policy.

VIDU PRESENTS LLC
TIN: 02305856
13 Nizamu Street, Yerevan, Republic of Armenia
info@sepp.am